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To improve their products, services, and bottom lines, today's most successful businesses are placing a greater emphasis on design.
To better understand our clients' businesses, we examine their digital assets.
To gauge performance and determine areas for improvement, we review the good or service.
Our skilled team carefully examines digital assets from the viewpoint of the user.
Direct and indirect rivals are included in our research, along with their advantages and disadvantages.
We offer actionable recommendations based on the thorough audit.
In the final report, we highlight the most important goals and possible areas for development.
An average UX audit takes three to five weeks.
Through a series of meetings, interviews, demos, and review sessions, we increase our understanding of the system.
After gaining an understanding of current workflows and how they relate to one another, we set out to develop ideas about how the system may be made more effective.
Here, we list key touchpoints and discuss how to change them to enhance the user experience. We offer a strategic road map for upcoming projects and goals.
With the help of existing heuristics and previous user research, we can determine how well an app or website currently meets users' needs (if any.) A UX Audit is performed to fix any outstanding usability problems and make the experience more personalised, user-friendly, and smooth.
It must be stressed that a UX audit is not a silver bullet for fixing a website's UX problems. To little avail if the advice given is ignored or cannot be put into practise. When the internal team conducts the audit, a lot of time and effort goes into it, potentially delaying or even preventing completion of other projects.
Companies with an in-house UX team are likely constantly assessing the product and adjusting the user experience and so may not benefit as much from a UX audit.
You need to get everyone from designers to engineers to product strategists to business managers involved. Nominating an audit lead is helpful since they may make important decisions about the audit's timeline and methodology.
